Cancellation & Refund Policy

All cancellation requests must be submitted to GoBraj through our official contact details.

Cancellation is considered effective only after GoBraj confirms receipt of the request.

Cancellation charges may depend on:

• How far in advance the cancellation is made
• Hotel cancellation policies
• Vehicle cancellation policies
• Third-party supplier charges
• The type of package booked

The applicable cancellation amount will be communicated to the customer before processing the refund.

Where a refund is applicable, GoBraj will process the refundable amount after deducting applicable cancellation or supplier charges.

Refund processing times may vary depending on the payment method and banking/payment provider.

Certain bookings or services may be non-refundable where the supplier has already charged GoBraj a non-refundable amount.

Any such non-refundable condition will be communicated to the customer before booking confirmation wherever applicable.

Customers who wish to change travel dates, vehicle type, accommodation or itinerary should contact GoBraj as early as possible.

Changes are subject to availability and may result in additional charges.

If GoBraj is unable to provide a confirmed service due to circumstances within its reasonable control, we will work with the customer to provide an alternative arrangement or applicable refund.

For circumstances beyond our reasonable control, such as severe weather, government restrictions, natural events or local closures, the refund or alternative arrangement will depend on the amounts recoverable from relevant suppliers.

Phone: +91 9997647419

Email: info@gobraj.com