Privacy Policy

When you contact us, submit an enquiry, or make a booking, we may collect:

• Name
• Phone number
• Email address
• Number of travellers
• Travel dates
• Preferred package or itinerary
• Pickup/drop-off details
• Accommodation preferences
• Other information required to plan your trip

We may also automatically collect limited technical information such as browser type, device information, IP address and website usage data.

We use your information to:

• Respond to your enquiries
• Prepare customised travel plans and quotations
• Process and manage bookings
• Arrange transportation, accommodation, meals and other requested services
• Communicate important booking or travel information
• Improve our website and services
• Provide customer support
• Comply with applicable legal requirements

We do not sell or rent your personal information to third parties.

Where necessary to provide your requested services, we may share relevant information with trusted service providers such as:

• Hotels
• Vehicle/transport providers
• Drivers
• Tour guides
• Other suppliers involved in your booking

We only share information reasonably necessary to provide the requested service.

If you make a payment through a third-party payment provider, your payment information may be processed directly by that provider according to its own privacy and security policies.

GoBraj does not unnecessarily store complete payment card details.

Our website may use cookies and similar technologies to improve website functionality, understand website usage and support marketing or analytics activities.

You can control or disable cookies through your browser settings.

We take reasonable administrative and technical measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Depending on applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent for certain communications

To make a request, contact us using the details below.

GoBraj

Benami Shanti Ashram, Motijheel, Vrindavan, Mathura, Uttar Pradesh 281121, India

Phone: +91 9997647419

Email: info@gobraj.com

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.